Every team has one channel where the same questions arrive every week. Ours was #ops-help. This is the story of how one borrowed agent emptied it.
Our data lead had a private prompt she used to answer reporting questions. She published it to the team library on a Tuesday. By Friday, forty people had borrowed it — each run grounded in our own docs, each answer scoped to the permissions of whoever asked.
Publish what already works
The trick was not building a better agent. It was sharing the one that already existed. Publishing takes one command:
$ tting publish ./agents/reporting.yaml --to team-library
From then on, every fix she made flowed back to every borrower. Nobody maintains a fork; nobody re-writes the prompt.
The best prompt you’ll ever write is the one you borrow.
What changed
#ops-help traffic dropped by roughly thirty questions a week. The channel is now for the questions that deserve a human.